A fully web-based application delivering personalised support wherever it’s needed
Achieve a single view of all student performance issues and identify opportunities to deliver critical support to reduce drop-outs and maximise student successes. Students can raise support issues instantly, whilst staff can access critical insights into performance trends to target at risk learners. It can be used across multiple sites or departments, providing one effective solution for student services.
Access anytime, anywhere
- Students can quickly raise support issues, wherever they are, on any device and get a response instantly
Student support, all in one place
- Any communication with the student is logged in one place, from enquiry to graduation and beyond
Early intervention and prevention
- Spot and solve student problems quicker so you can improve retention rates and ensure students succeed
Empower your staff
- Give your support teams the power to see at risk students earlier and intervene with an efficient and effective service
The case management part of SID is especially welcome as it provides an accessible and user-friendly note keeping facility. It is also welcomed because of the heightened level of confidentiality it offers.
Head of Wellbeing Services, University of Exeter
Our client base of international students can see any one of our four international student advisers. Case Management allows us to write case notes that are confidential to the student but visible to the team so that our client can receive advice based on consistent information available to the adviser.
International Student Support Team Leader, University of Exeter
We have found Case Management invaluable in maintaining records of contact for students with disabilities. It is straightforward to use for those with less technological experience, and we are able to access all files uploaded in Case Management in one place.
AccessAbility Manager, Unversity of Exeter
Does Student Support integrate with other support systems?
Student Support offers secure integration to an existing student portal, third party portal or content management system to provide one effective solution for student services.