Case Study

Case Study

Data Management Services for Merton Council: maintaining BAU when the unexpected happens

Posted by Ella Higham on October 17, 2019

London Borough of Merton Council delivers all of its adult education using partner providers. In order to draw down the correct amount of funding, each provider submits an Individual Learner Record (ILR) to Merton Council who combine it ready for submission to the ESFA.

Due to long term leave in the business, Merton Council needed some interim support to help them manage all the funding and reporting activities involved in delivering quality Adult Learning.

Tribal’s Data Management Service was contracted to provide expert support, manage the data submissions, apply the necessary funding rules and meet all the requirements of the ESFA, allowing Merton Council to maintain business as usual.

The risk of not having the appropriate expertise or staff in place was removed and the council was able to maintain strong relationships with all partner providers, carrying out business in relation to data management as near to normal as possible.

The bespoke package of support and advice:

  • Ensured the individual ILRs were error free and fully validated against industry standard software, such as FIS and DSAT.
  • Combined individual ILRs into a joint one, ready for submission to the ESFA.
  • Provided meaningful reports and detailed KPIs each month to ensure the council payed the providers accurately.
  • Produced monthly reports for each partner provider so that they could easily track their progress against set KPIs.
  • Offered extra support, advice and guidance to smaller providers that lacked experience of processing enrolments on student record systems.


Mike Plackett, Tribal Account Director said:

“It was a joy to offer interim support to Merton Council. Often councils do not have the staff resource or expertise within their teams to keep on top of all the funding and reporting activities required to deliver quality apprenticeships and so opting for extra support really helps smooth the process”.

Patricia Carlisle, Service Manager at London Borough of Merton Council said:

We have a very good working relationship with the Tribal team and look forward to being able to import all of the data from our partner providers into Maytas in the future. This will allow the council to better manage the delivery across sites and make use of the built-in reporting power of Maytas. The interim support was invaluable.”

 

Listen to our webinar to understand how our team of data management experts can help fill skills gaps, providing additional support as and when you need it. 

Data management support for councils webinar

Topics: Case Studies

Picture of Ella Higham

Written by Ella Higham

Ella is a Marketing Executive here at Tribal Group. She helps to raise the awareness of Tribal's activities and tell the Tribal story worldwide.