We are living through an unprecedented time which is impacting everything about our way of life. That said, Tribal has enacted its business continuity plans and will continue to be able to support you day-to-day.
All Tribal employees are now working from home, with full access to our systems and processes. Our service teams are continuing to provide support of all our products, and are contactable through the usual channels of our service desk. Our consultants are still working on a wide range of customer projects but have moved to a remote working model. While we will not be able to travel during this period, we have found that the majority of the work asked of us can still be successfully delivered. We also have a full suite of collaboration tools to support working with our customers remotely.
We understand that it is an extremely challenging environment while you aim to continue to deliver high-quality education and training under such challenging circumstances. Tribal is here to help, and we will try to overcome the barriers and disruption you are facing.
Technology has the power to be a huge enabler in the world of education over the coming months. Tribal's focus has been on ensuring business continuity to support our community of schools, colleges, universities and training providers through business-critical software and infrastructure, assisting your organisation remotely. Our portfolio of solutions from mission-critical cloud software to data management can help to ensure that you keep going during this extraordinary time.
Please don't hesitate to contact us if:
- You require extended support
- It would help if you altered delivery timelines
- You need help with business continuity planning, or
- You have queries about support or billing
While we do expect some slowdown in the education sector, Tribal will continue to operate to fully support our customers with their systems and ongoing projects.
If you would like help or require further information, please get in touch with your regular contacts in the services or account management teams, or email us at firstname.lastname@example.org.