Wednesday 15 & Thursday 16 July

EBS Opening Session

Description coming soon...

EBS-5 Preview: What's Next and What's Possible

Get an exclusive first look at what’s coming next. This session showcases live development progress, highlights emerging capabilities, and shares insight into delivery timelines. A rare opportunity to see innovation in action and hear directly from the product team shaping the future of the platform.

Customer Transformation - 3 years on

In this session, Chris Hayden, Assistant Director of Digital Innovation at South & City College Birmingham, reflects on the college’s customer transformation journey three years on, covering digital transformation, improvements to learner outcomes, and wider college performance. Building on themes from the previous event, the session draws on the latest data to demonstrate progress and distance travelled, while also sharing recent learning, including reflections from the latest Ofsted visit—highlighting what worked well, what was anticipated, and how actual needs differed from initial expectations.

Discovering Tribal Services

A relaxed drop‑in session designed to help you get to know the Tribal support and services teams, understand how we work with institutions, and explore how we can support you beyond day‑to‑day system use.

Attendees will gain:

• An introduction to the Tribal services and support teams — who we are and how we help
• Clarity on the range of support available (from onboarding and training to ongoing optimisation)
• Insight into how to raise issues, access guidance, and get the most value from your Tribal solutions
• An opportunity to ask questions, share challenges, and make direct connections with the team

The Evolution of Correspondence: From Letters to Learner Engagement

Communication has transformed, and so has our correspondence module. This session reflects on its journey from letters to SMS and email, its recent move to web, and what comes next. Learn best‑practice guidance on communication channels and why push notifications are becoming key to learner engagement.

HESA: what to expect: JISC

Hear directly from Jisc on upcoming HESA changes and what they mean for your institution, with guidance on how to align and enhance your current approaches within EBS.

Security by Design: Protecting Data, Building Trust

Join us for a focused session examining the steps we have taken to further enhance the security of EBS. We will outline the architectural improvements, strengthened development practices, and advanced safeguards incorporated over recent releases to support a more robust and resilient security posture. The session will also provide guidance on the considerations customers should evaluate when deploying EBS, including recommended configurations and responsibilities within their own environments. This session is designed to support organisations in delivering secure, compliant, and well‑governed implementations

Best Implementations of 2025

This session looks at some of the best EBS software implementations from 2025, focusing on what worked well from a user perspective. Using real examples, we explore how customers smoothly introduced new software solutions, limited disruption to day‑to‑day work, and achieved the outcomes they expected.

We’ll discuss the factors that helped these implementations succeed, including clear goals, strong collaboration with professional services teams, sensible planning, and practical onboarding. The session will also touch on common challenges, such as changing requirements or slow user adoption, and how organisations have addressed them.

Aimed at software users, this session offers practical lessons and ideas to help organisations get more value from their software and feel better prepared for future implementations.

Supporting ALN / SEN Provision: Today and Tomorrow

This session provides a high‑level overview of how ALN / SEN provision is being supported today, alongside emerging priorities and future opportunities. It explores evolving needs, inclusive practice, and how organisations can adapt to better support learners now and in the years ahead.