University of Sydney selects Tribal to transform student management

Posted by Tribal Group


Sydney, 8 October 2020 - Tribal Group, a leading provider of software and services to the international education market, is working with the University of Sydney to migrate SITS (the market leading Student Management System), to Tribal Cloud on a five year subscription.

SITS was initially selected by the University of Sydney in 2009 and is designed by and for higher education providers. It enables educational institutions to support and improve the entire student lifecycle from recruitment and admissions, through student support and retention to outcomes and alumni management.

The University now wants to deliver a high quality, secure service, with less fragility and to mitigate risks for one of its most critical services. In addition, the University is also looking to achieve cost efficiencies by contracting to Tribal for the maintenance of infrastructure and the sourcing of skilled resources to maintain the service.

Following a review, Tribal will now provide SITS as a application in the cloud to deliver efficiencies for the institution. Tribal Cloud provides end-to-end services, taking full stack responsibility and clear accountability.

Tribal will manage and be accountable for systems, application, infrastructure and component upgrades, patching and backups, databases and service availability. Historically, these systems were hosted and managed in-house by university staff with support provided by Tribal.

Caroline Hungerford, ICT Director, Office of the CIO, Enterprise Systems Strategy, Sydney Student
Information and Communications Technology, University of Sydney, says:

Moving our largest and most crucial on-premise system to Tribal Cloud managed service aligns perfectly with the University’s cloud-first system strategy. Together with the operational efficiencies and locked-in cost savings, the benefits of the University not having to plan and execute annual major upgrades made this a compelling and straight forward decision.

The other benefit of this move for the University will be the seamless transition from the legacy SITS system to the Tribal SaaS system as the relevant modules become available.

We look forward to the completion of the migration to the Tribal cloud and the realisation of the benefits this new service provides to the University.

In addition to migrating SITS to the Cloud, the University also required a functionally rich, flexible, and scalable system to meet new Australian Government statutory reporting requirements of Tertiary Collection of Student Information (TCSI). In order to meet these new obligations,
the University will also adopt Tribal’s TCSI solution, Tribal Edge Submissions, a native cloud based multi-tenanted solution which delivers critical student data directly into TCSI through an intuitive user interface to reduce risk and streamline submissions.

Mark Pickett, Tribal Group’s CEO, commented,

"I am delighted that the University of Sydney, one of the world's leading universities, has selected Tribal Cloud for the provision of a critical student service. This will provide Sydney with the high quality and secure student administration service that is essential for an excellent student experience, a key ingredient for success in an increasingly competitive higher education market.

We see growing demand for cloud services in the education sector, which may further increase because of the Covid-19 pandemic. Tribal Cloud is uniquely positioned to assist customers in addressing those challenges."

Watch the Tribal Submissions TCSI Solution demonstrations

About Tribal

Tribal Group plc is a pioneering world-leader of education software and services. Its portfolio includes Student Information Systems; a broad range of education services covering quality assurance, peer review, benchmarking and improvement; and student surveys. Working with Higher Education, Further and Tertiary Education, schools, Government and State bodies, training providers and employers, in over 55 countries; Tribal Group’s mission is to empower the world of education with products and services that underpin student success.
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About the University of Sydney
The University of Sydney is one of the world’s leading comprehensive research and teaching universities – ranked 1st in Australia and 4th in the world for graduate employability and 2nd in the world for research impact. As Australia’s first university, we have been harnessing the power of education and research to transform the world for more than 160 years. We teach and research across more than 400 disciplines with the aim of making lives better, not just by producing leaders, but by supporting the development of knowledge and innovation with genuine benefit to society.
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