Welcome to SITS Cloud
Moving to SITS Cloud can help digitally enable your SITS solution to support institutional transformation strategies.
- Delivering SITS on-premises has served institutions well in the past. With cyber threats rising, user expectations changing, and in-house IT talent becoming harder to find; this model presents significant cost and operational risk.
Users demand better experiences, but back office challenges like cyber-security, staff retention, and time for innovation are increasing. Moving to a model where SITS is consumed, as-a-service can act as a 'digital enabler' for the University.
We also appreciate how difficult it can be to keep SITS on a current version, which is why SITS Cloud Tribal handles upgrades, updates and patching as part of the service.
Running SITS on-premises is the riskiest deployment model, so the sooner you change that, the better.
Whilst your current config is retained, availability is guaranteed via SLAs. SITS Cloud customers can pick a list of transactions to benchmark performance before and after go-live to ensure improvements are tracked and monitored objectively.
Transforming user experience can be achieved most effectively from the Cloud. As technical debt is addressed during migration to SITS Cloud – like refactoring read/write interfaces to an API approach – other systems can be integrated more efficiently and with less operational risk. The day-to-day management of SITS unburdens university teams can spend their time working on these innovative projects.
SITS Cloud is offered at a fixed price annual service and a fixed price for the migration project.
When compared to running SITS on-premises, the ROI period is typically 4-6 years, depending on several variables, after which cost savings can be achieved.
Every institution is unique, but the principle behind offering a fixed price is to provide some budgetary certainty in a world where inflation and indexation are anything but.
The benefits of the Cloud don't come by default…
A decade on from Gartner's 6 R's of cloud migration, The idea behind Gartner's six R's of cloud migration is to help organisations choose the most appropriate approach for each specific application or workload based on factors like complexity, business needs, and cost considerations. Practically it comes down to 'lift and shift' vs 'lift and reshape'.
A lift and shift approach simply transfers the application as is, including technical debt that may have built up over several years. You move to the Cloud but do not solve the underlying business problems.
A lift and reshape approach requires the remediation of technical debt and the creation of a modern, optimised, tuned architecture that enables SITS to perform to its potential. This approach acts as a 'digital enabler' and unlocks the ability to transform the user experience by consuming the SITS application as a service integrated via an API approach.
Understanding your unique position
The first step is to gain a comprehensive understanding of your unique position. We will assist you through a thorough and collaborative exploration of your current system through our Cloud Readiness Assessment.
We will validate the business case and develop a robust migration strategy, ensuring clear objectives, responsible parties, and timescales. The objectives of this service include:
- Thorough evaluation of your current SITS setup
- Evaluation of cloud migration options
- Fixed price proposal for SITS Cloud project.
Once live in the SITS Cloud, further optimisations can be achieved together, including:
- All read/write interfaces to trusted third-party SaaS products remediated
- Implementation of Multi-Factor Authentication (MFA)
- Optimisation and reduction of Power Client users and database size
- And more…
TALK TO OUR DEDICATED
CLOUD EXPERTS
Projects Stages
How we aim to get you live in the cloud at the earliest opportunity:
Typically, there are three phases to the migration:
The initial Transition phase comprises pre-Cloud activities like project planning, reevaluating write interfaces and spinning up new infrastructure. These tasks, typically spanning 4-6 months, help to ensure that key risks are mitigated, and go-live can be achieved during an agreed window (usually over a weekend).
Following a Hypercare period, the next phase, Optimise occurs right after the Cloud migration. Its focus is aligning the implementation with best practices and modernising SITS usage.
The ongoing phase, Evolve, entails continuously adopting new SaaS-native components in line with institutional objectives.
Comparison of SITS Cloud service options
Below is a comparison of our service options
| Essential | Enterprise | |
| Guaranteed availability | 99.5% | 99.9% |
| Managed Environments | 3 | 4 |
| Monitoring | 24/7 | 24/7 |
| RTO | 24hr | 24hr |
| RPO | 1hr | 1hr |
| Alerts & event management | Y | Y |
| Data backup & recovery | Y | Y |
| IaaS | Y | Y |
| Tenancy | Single | Single |
| VPN | Y | Y |
| Availability Zones | 1 (network for 2) | 2 (network for 3) |
| RODB | Optional | Optional |
| Pre-prod environment | Optional | Optional |
| P1 response | 4 hr | 1hr |
| Essential | Enterprise | |
| Encrypted data at rest | Y | Y |
| Encrypted data in transit | Y | Y |
| Infrastructure security | Y | Y |
| Server security | Y | Y |
| Application security | Y | Y |
| 24/7 SOC | Y | Y |
| Essential | Enterprise | |
| Onboarding | Y | Y |
| Service Reviews | N | Quarterly |
| Service Reporting | Self-service | Self-service |
| Dashboards | Y | Y |
| Software updates, upgrades, patching | Y | Y |
| Dedicated CSM | Y | Y |
| Named technical lead | Y | Y |
| Essential | Enterprise | |
| Software | Y | Y |
| Database | Y | Y |
| OS | Y | Y |
| HA - Database | N | Y |
| HA - OS | N | Y |
| DR | Y | Y |
| Annual pen test | Y | Y |
| DR testing | Y | Y |
Benefits
SITS is delivered as a service with improved security, performance and cost savings.
Moreover, you can achieve value in the following aspects:
SITS Cloud is designed to be secure, agile and sustainable:
- Unparalleled security with 24/7 monitoring and Cyber Essentials Plus Certification
- Integrate other systems with ease and free up skilled staff to work on more strategic projects
- Reduce carbon footprint and support financial sustainability by consuming SITS as a service for a fixed price.
Unburden your team with the day-to-day management of SITS. Consume SITS as a service from Tribal.