With ambitious targets to transform the way it recruits and retains students – both domestic and international – Durham University needed to replace its spreadsheets and point solutions with a CRM platform that would support timely, relevant, targeted communications from pre-application support to post-enrolment.
Over-complicated, inefficient and time-consuming – when South Devon College wanted to improve their communication with students, they turned to Tribal for a solution. The institution were using multiple communication platforms, causing lots of issues. They wanted a digital solution to improve direct communication between staff and students, and students and their peers, and also to improve college-wide communications and announcements. Already users of ebs for over a decade, South Devon College wanted to find a platform that would link to their existing college technology, with powerful integrations.
Span Training and Development Ltd is a leading Government funded training provider operating in the South of England, with over 30 years’ experience in vocational training and apprenticeships. They facilitate apprenticeships and traineeships in Hairdressing and Childcare, and have recently launched Business Apprenticeships in Team Leading, Business Admin and Management. Span Training work with over 380 learners in over 140 workplaces around the UK, and are committed to providing high quality customer service, and bespoke training that meets employers and learner needs, alongside regional demands, Ofsted, awarding body and ESFA requirements.
The University of Reading is among the top 30 UK universities in the Times Higher Education World University Rankings 2020 and is home to 19,000 students from over 150 countries. In 2016 the University celebrated the 90th anniversary of its Royal Charter and over the decades they have become innovators and pioneers, pushing academic boundaries and leading social change.