Achieve a single view of all student performance issues and identify opportunities to deliver critical support to reduce drop-outs and maximise student successes. Students can raise support issues instantly, whilst staff can access critical insights into performance trends to target at risk learners. It can be used across multiple sites or departments, providing one effective solution for student services.
The case management part of SID is especially welcome as it provides an accessible and user-friendly note keeping facility. It is also welcomed because of the heightened level of confidentiality it offers.
Head of Wellbeing Services, University of Exeter
Our client base of international students can see any one of our four international student advisers. Case Management allows us to write case notes that are confidential to the student but visible to the team so that our client can receive advice based on consistent information available to the adviser.
International Student Support Team Leader, University of Exeter
We have found Case Management invaluable in maintaining records of contact for students with disabilities. It is straightforward to use for those with less technological experience, and we are able to access all files uploaded in Case Management in one place.
AccessAbility Manager, Unversity of Exeter