Case Study

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Improving the student enrolment journey with Tribal ebs

Posted by Tribal Group on September 30, 2021

Six months from deploying Tribal ebs, Carey Baptist College completely transform their student enrolment process from initial enquiry through to acceptance and beyond.

Carey Baptist College is one of New Zealand’s leading providers of theological education, offering NZQA accredited qualifications from certificate to PhD, in the areas of biblical study, theology, ministry and mission. Since 1926 Carey has served the Baptist movement and wider church of Aotearoa and is the highest ranked non-university research institute in New Zealand producing graduates. The College specialises in training people for Christian ministry and mission.

Tribal Group, a leading provider of software and services to the international education market, announced a contract with Carey Baptist College in July 2020. Our team recently spoke with the Carey Baptist’s Academic Director, Rob Ayres, and Executive Director, Chris Berry, to see what they had to say since going live in time for semester one enrolments in January. We are thrilled to say, the pair are ecstatic with ebs and its ability to improve their student admissions process and look forward to rolling out the other modules it has to offer.

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Topics: Further Education, Case Study, Student Recruitment, New Zealand

Toi Ohomai transforms online admissions with ebs

Posted by Tribal Group on September 27, 2021

Toi Ohomai is one of the largest tertiary education providers in the Bay of Plenty and South Waikato regions, with more than 10,000 students studying across more than 25 delivery sites in Rotorua, Taupō, Tauranga, Tokoroa and Whakatāne. Toi Ohomai has been working with Tribal since 2011 (previously Bay of Plenty Polytechnic) when the Tertiary Accord of New Zealand (TANZ) institutions (which Bay of Plenty was a member of) recognised the need for a future-proof student management system to stay one step ahead of the changing needs of students. This led the organisation to procure Tribal’s ebs solution which was subsequently deployed in 2012.

ebs has continued to improve processes since the initial implementation including support for a significant merger project when Waiariki Institute of Technology merged with Bay of Plenty Polytechnic to become Toi Ohomai. Toi Ohomai and Tribal have continuously improved the system, consolidating business processes and manual workflows to support student demands and provide staff more time to focus on strategic initiatives. A recent example of this collaborative approach to improving process is the addition of online admissions using the ebs:ontrack Solution.

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Topics: Further Education, Case Study, Student Recruitment, New Zealand

University of Derby streamlines student recruitment, school liaison and event management with Tribal

Posted by Charlotte Boaden on March 9, 2021

University of Derby streamlines systems with Tribal's Student Marketing & Recruitment system

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Topics: Higher Education, Blog, Student experience, Student Recruitment

Durham University – transforming student recruitment, engagement and retention with Tribal

Posted by Charlotte Boaden on February 18, 2021


With ambitious targets to transform the way it recruits and retains students – both domestic and international – Durham University needed to replace its spreadsheets and point solutions with a CRM platform that would support timely, relevant, targeted communications from pre-application support to post-enrolment. 

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Topics: Higher Education, Case Study, Student experience, Student Recruitment