Case Study

Tribal Group

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Improving the student enrolment journey with Tribal ebs

Posted by Tribal Group on September 30, 2021

Six months from deploying Tribal ebs, Carey Baptist College completely transform their student enrolment process from initial enquiry through to acceptance and beyond.

Carey Baptist College is one of New Zealand’s leading providers of theological education, offering NZQA accredited qualifications from certificate to PhD, in the areas of biblical study, theology, ministry and mission. Since 1926 Carey has served the Baptist movement and wider church of Aotearoa and is the highest ranked non-university research institute in New Zealand producing graduates. The College specialises in training people for Christian ministry and mission.

Tribal Group, a leading provider of software and services to the international education market, announced a contract with Carey Baptist College in July 2020. Our team recently spoke with the Carey Baptist’s Academic Director, Rob Ayres, and Executive Director, Chris Berry, to see what they had to say since going live in time for semester one enrolments in January. We are thrilled to say, the pair are ecstatic with ebs and its ability to improve their student admissions process and look forward to rolling out the other modules it has to offer.

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Topics: Further Education, Case Study, Student Recruitment, New Zealand

Toi Ohomai transforms online admissions with ebs

Posted by Tribal Group on September 27, 2021

Toi Ohomai is one of the largest tertiary education providers in the Bay of Plenty and South Waikato regions, with more than 10,000 students studying across more than 25 delivery sites in Rotorua, Taupō, Tauranga, Tokoroa and Whakatāne. Toi Ohomai has been working with Tribal since 2011 (previously Bay of Plenty Polytechnic) when the Tertiary Accord of New Zealand (TANZ) institutions (which Bay of Plenty was a member of) recognised the need for a future-proof student management system to stay one step ahead of the changing needs of students. This led the organisation to procure Tribal’s ebs solution which was subsequently deployed in 2012.

ebs has continued to improve processes since the initial implementation including support for a significant merger project when Waiariki Institute of Technology merged with Bay of Plenty Polytechnic to become Toi Ohomai. Toi Ohomai and Tribal have continuously improved the system, consolidating business processes and manual workflows to support student demands and provide staff more time to focus on strategic initiatives. A recent example of this collaborative approach to improving process is the addition of online admissions using the ebs:ontrack Solution.

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Topics: Further Education, Case Study, Student Recruitment, New Zealand

Landau Forte Academy Amington’s Remote Learning Accreditation helps evaluate the quality and impact of its teaching

Posted by Tribal Group on September 20, 2021

Landau Forte Academy Amington’s Remote Learning Accreditation helps evaluate the quality and impact of its teaching. 

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Topics: Quality Mark, Blog, School Improvement, School review, remote learning

South Devon College

Posted by Tribal Group on October 12, 2020


Over-complicated, inefficient and time-consuming – when South Devon College wanted to improve their communication with students, they turned to Tribal for a solution. The institution were using multiple communication platforms, causing lots of issues. They wanted a digital solution to improve direct communication between staff and students, and students and their peers, and also to improve college-wide communications and announcements. Already users of ebs for over a decade, South Devon College wanted to find a platform that would link to their existing college technology, with powerful integrations.

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Topics: Further Education, Student experience

Span Training transform communications with Tribal Engage

Posted by Tribal Group on September 30, 2020

Span Training and Development Ltd is a leading Government funded training provider operating in the South of England, with over 30 years’ experience in vocational training and apprenticeships. They facilitate apprenticeships and traineeships in Hairdressing and Childcare, and have recently launched Business Apprenticeships in Team Leading, Business Admin and Management. Span Training work with over 380 learners in over 140 workplaces around the UK, and are committed to providing high quality customer service, and bespoke training that meets employers and learner needs, alongside regional demands, Ofsted, awarding body and ESFA requirements.

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Topics: Case Study, Skills & Training, Student experience

Rachel Keeling Nursery: Turning early years passion into rapid pupil development

Posted by Tribal Group on December 5, 2019

Rachel Keeling Nursery School, a fully inclusive, specialist Early Years provider in Bethnal Green, Tower Hamlets, is a school that truly believes that communication, literacy and numeracy enable social mobility.

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Topics: Schools & Early Years, Quality Mark, Case Study, School Improvement

University of Aberdeen revolutionised their student engagement & conversion process

Posted by Tribal Group on December 3, 2019

Megan McFarlane from the University of Aberdeen explains how her team have revolutionised their student engagement and conversion processes by digitally transforming the way they do their jobs.

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Topics: Higher Education, Case Study

Bridgend College makes student enrolment an engaging experience with Prospect

Posted by Tribal Group on September 20, 2019

A ‘Double Excellent’ inclusive college and home to some of the top performing curriculum departments in all of Wales, Bridgend College attracts 5000+ applications from hopeful learners every year. 

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Topics: Further Education, Tribal Edge Platform

How can benchmarking demonstrate the value & continuous improvement of TAFEs?

Posted by Tribal Group on June 21, 2019

Compared to their private counterparts, TAFEs stack up very differently – but what if we level the playing field? What if we measure not only inputs and outputs, but also outcomes? And how do we do that?

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Topics: Higher Education

Northumbria University revamp the way their staff collect, analyse & share information

Posted by Tribal Group on January 22, 2019

Northumbria University, based in the UK, has been a Tribal customer since 2005, when they implemented the SITS:Vision Student Information System. SITS:Vision has enabled the university to transform its student journey through one streamlined and powerful system.

The right solution

Northumbria University chose SITS:Vision and Tribal’s experts to revamp the way their staff collect, analyse, share and act on information. The market leading system supports the university from student recruitment and admissions, through to student support and retention. The software is designed to improve services, provide better access to information, increase accountability, automate processes and ultimately provide a better, seamless student experience.

The university use e:Vision, the SITS:Vision web portal, which can be used by both staff and students at the institution and is compatible with tablets and mobile devices. Northumbria University has developed e:Vision for both staff and students, they use it more and more due to increasing functionality, including bespoke workflows and business processes tailored to their needs.

The university’s internal processes have improved through using SITS:Vision, they are now able to serve up data and functionality to their staff and students, with confidence that the data is correct and based on real insights. It’s much easier for their staff to report on data and check student records, with the reassurance that the records are up-to-date and error free.  

Redefining student management

Melinda Cook, Assistant Director / Deputy Academic Registrar at Northumbria University said:

“SITS:Vision gives Northumbria University the ability to interact with our students and academics in one integrated system, reducing any inaccuracy and time wasted by using multiple student information systems. It has enabled us to maximise online processes and automation, saving time and resources for our internal teams.”

Working with Tribal

To conclude, Melinda said:

“We have a good relationship with Tribal and the Tribal team, we are happy with the support we receive, and we collaborate with their team to share our thoughts and suggestions on any enhancements that could be made to the technology.”

Looking to the Future

Northumbria University’s future strategy is to move their systems to the Cloud with the support of Tribal. Moving to the Cloud will ensure university applications are running and connected 24/7, reducing the hassle and stress of managing a student information system.

They are also looking to work with Tribal on the possibilities of better interfacing with SITS:Vision, their CRM and virtual learning environment. Finally, they are looking to enhance their use of SITS:Vision through more workflow processing and using online admissions to support their student recruitment process.

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Topics: Higher Education, Case Study

Manukau Institute of Technology's success with ebs:ontrack

Posted by Tribal Group on December 28, 2018

Manukau Institute of Technology (MIT) is rated a Category One educational provider by the New Zealand Qualifications Authority (NZQA). With six campuses across Auckland, MIT is recognised as a leader in technical and vocational education, delivering a range of academic qualifications to achieve significantly improved tertiary education outcomes in the region.

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Topics: Higher Education, Case Study

Oakdene Primary School: A whole-school approach to continuous quality improvement

Posted by Tribal Group on April 30, 2018


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Topics: Schools & Early Years, Quality Mark