Tribal celebrates customers leading the way by joining Student Minds new University Mental Health Charter Programme

Posted by Ella Higham

Tribal is proud to work with the vast proportion of the 41 universities that have recently joined Student Minds University Mental Health Charter. The first 32 universities were announced in July, with a further 9 institutions signing up in September. The team at tribal are delighted that so many of their customers are demonstrating a commitment to improving support for staff and student mental health in the wake of the Covid-19 pandemic.  

Tribal Group became a partner of Student Minds, a UK-leading student mental health charity in April 2021. There are currently around 2.4 million students at UK universities, with 1 in 3 suffering clinical levels of psychological distress during these formative years. The partnership provides a unique opportunity for Tribal and Student Minds to share expertise, advice, and experiences.  

In 2019, Student Minds created The University Mental Health Charter, developed with thousands of staff and students, and in partnership with a Steering Group of leading higher education organisations. The Charter was created to help shape a future in which everyone in higher education can thrive.  

Providing a set of evidence-informed principles to support universities across the UK in making mental health a university-wide priority, The Charter Programme brings together universities committed to working towards these principles to share practice and create cultural change. This includes a commitment to working with staff and students to provide adequately resourced and effective support services and creating an environment and culture that reduces poor mental health and promotes good mental health for the whole university community. 

Universities on the Charter Programme form part of a UK-wide practice sharing network with access to events and opportunities to come together to improve their approach to student and staff mental health. Programme members can also work towards the Charter Award, an accreditation scheme that recognises universities that demonstrate excellent practice. 

Leeds Trinity University, a customer of Tribal’s student records system, SITS published a news item explaining why they are committed to the Charter programme. Toby Chelms, Head of Student Support and Wellbeing at Leeds Trinity University said:

"Since Student Minds announced the Mental Health Charter as a concept, it has inspired many new ideas across Leeds Trinity University to ensure that we focus on wellbeing within all aspects of student and staff life. As such, it made total sense that we would want to be one of the first institutions to join the Charter process now it is open for application. 

As a university, we are already very conscious of the importance of embedding mental health and wellbeing across all elements of Leeds Trinity …However, we do not wish to rest on our laurels and the Charter application will be a fantastic opportunity to reflect on areas that require change as well as those that we are succeeding in. "

Tribal are working with the following 31 institutions providing a variety of products and services that enhance the student experience throughout their learning journey:  

  • Anglia Ruskin University
  • Arts University Bournemouth 
  • Aston University 
  • Bath Spa University  
  • Birmingham City University 
  • Canterbury Christ Church University 
  • Glasgow Caledonian University 
  • King’s College London 
  • Kingston University 
  • Leeds Beckett University 
  • Leeds Trinity University 
  • Northumbria University 
  • Nottingham Trent University 
  • Teeside University 
  • University College London  
  • University of Bath 
  • University of Bedfordshire 
  • University of Bristol
  • University of East London 
  • University of East Anglia 
  • University of Essex 
  • University of Gloucestershire 
  • University of Greenwich  
  • University of Huddersfield
  • University of Hull
  • University of Kent
  • University of Lincoln  
  • University of Sheffield  
  • University of Sunderland 
  • University of the West of England 
  • University of Westminster  

Tribal has already made significant progress within the space of student support and wellbeing by introducing regular roundtable discussions with senior leaders in the sector. In July, Tribal held the second roundtable with senior colleagues who lead student support services from the higher education sector. The conversations were centred around student support and wellbeing and the role of technology and data; catch up on the latest write-up here.  

Tribal’s Student Support & Wellbeing solution, empowers, guides, and engages students with dedicated tailored support. The solution covers the full welbeing agenda, allowing all forms of student support to be managed from within a central record. Find out more, here 

Working collaboratively with Student Minds, Tribal aims to improve our understanding of the mental health crisis facing students and use our strengthened knowledge to provide universities with the right technology and software to help students access the support they need when they need it.  


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